Privacy Policy

When you sign up and use VOETutor, you provide:

We use a small number of strictly functional cookies and browser-storage items. We do not use advertising or cross-site tracking cookies.

• Authentication cookies — set by our authentication provider to keep you signed in. Without them you cannot log in.
• Theme preference — stored in your browser to remember light/dark mode.
• Upload state — stored in your browser so an interrupted video upload can resume.

• Provide, maintain, and secure the platform and your account.
• Authenticate you and keep you signed in.
• Review and approve educator applications.
• Track and resume your learning progress, and surface analytics to educators.
• Operate the marketplace, forums, announcements, and moderation tools.
• Communicate with you about your account, including email verification and password resets.
• Detect, prevent, and respond to fraud, abuse, and security issues.

We do not sell your personal data. We share it only with the service providers that run the platform on our behalf, each acting as a data processor under contract:

• Supabase — hosts our database and handles authentication (your account, profile, learning activity, and content).
• Cloudflare Stream — stores, encodes, and delivers uploaded videos, and provides delivery analytics.
• Vercel — hosts and serves the application, and processes technical and log data.

We may also disclose data if required by law, or to protect the rights, safety, and security of VOETutor and its users.

Payments: paid classes are not yet available. When paid checkout launches, payment details will be processed by a third-party payment provider and this policy will be updated before that feature goes live.

Some information is, by design, visible to other signed-in users: your display name and role appear next to your forum posts, replies, and Q&A across the classes you share. Approved educators have a public profile that may display their name, professional background, and self-introduction to promote their classes. Please keep this in mind when deciding what to write.

We keep your personal data for as long as your account is active. If you delete your account, we delete your profile and associated content; some records may be retained where we are legally required to, or where needed to resolve disputes and enforce our agreements. Server and security logs are retained for a limited period by our hosting provider.

Access to your data is restricted at the database level by row-level security, so users can only read and write the records they are authorised to. Passwords are stored as salted hashes, traffic is encrypted in transit, and uploaded videos are served only through short-lived, access-checked signed links. No system is perfectly secure, but we take reasonable technical and organisational measures to protect your information.

Depending on where you live, you may have the right to access, correct, export, or delete your personal data, to object to or restrict certain processing, and to withdraw consent. You can update much of your profile directly in the app. For any other request, contact us using the details below and we will respond within a reasonable time.

VOETutor serves IB students, some of whom are under 18. We collect only the data needed to provide the service. If you are below the age of digital consent in your country, please use VOETutor with the involvement of a parent or guardian. If you believe a child has provided us data without appropriate consent, contact us and we will remove it.

Our service providers may process and store data in countries other than your own. Where data is transferred internationally, we rely on those providers' safeguards to keep it protected to the standard described in this policy.

We may update this policy as the platform evolves — for example, when paid checkout launches. We will revise the “Last updated” date above and, for material changes, take reasonable steps to notify you.

Questions about this policy or your data? Email xini@saltancy.com.